Looking at Care from Both Sides

Like many of you, I’ve had a lot of different job titles.  Most of them, including nurse, paramedic, and clinic manager, have been in medical care roles.  In 2001, following a catastrophic stroke, I added disabled patient to the list.  Where I was accustomed to helping patients, my view was now from the hospital bed looking up at those caring for me.  That will snap your view around in a big hurry, and it certainly did mine.

After getting past the touch and go fears over immediate survival, I began learning the hard realities of being a patient with a disabling medical condition.  I was now viewed as a long-term disability patient and told to accept my condition and apparent disabilities.  I learned that insurance placed limits on the treatments and therapies I needed that did not allow enough care for me to recover.  The nursing shortage that had been a worrisome statistic for a clinic manager had become a harsh, personal reality.  Delays in getting appointments followed by endless minutes in the waiting rooms of doctors’ offices suddenly became a source of added stress in my patient role.  Worse, I wasn’t recovering the way I hoped and believed was possible.

When we find ourselves in need of healthcare, whether planned or unexpected, catastrophic or routine, we become reliant on a medical care system that is stretched to its breaking point.  Hospitals and physicians’ offices are staffed with good people who are often tasked with doing too much with too little.  The floor nurse in the hospital isn’t being short with me because she doesn’t care.  She has many other patients, too many probably, whose needs are equally important and too few other nurses on duty to support them.  It’s not that the doctor doesn’t want to spend time reviewing my condition.  She, too, has patients who have already waited well past their appointment times.  The harried guy in admitting is already doing the job of three people, all while trying to determine whether the crying baby is a higher priority than the guy with the visibly fractured elbow.  I never doubted that they cared.  I just knew that in order to recover I needed more.

With the encouragement of two exchange students from China and the support of family, I embarked on a non-traditional journey toward recovery through medical care in China.  What hadn’t happened in three years of therapy began to return through the patient treatment offered by doctors and nurses at the First Teaching Hospital in Tianjin.  I found myself regaining sensation and movement.  Thoughts came clearer and my vision, which had bounced like a television with bad vertical hold, began to focus.  I learned that my doctors were not focusing only on my symptoms.  They were working toward improved function and overall medical outcome.  I got my life back!

That experience became the foundation for China Connection Global Healthcare, our company that today has served hundreds of clients seeking hope and health.  In just the past few months, we’ve helped families from Canada, England, Mauritius, South Korea, the Netherlands, and across the United States.   One of the great compliments we hear from all of them is how wonderfully patient and caring the doctors, nurses, aides, administrators, and even the cleaning staff are.  One patient commented that a highlight of his stay was a standing ovation from the housekeepers who stopped to encourage him as he was relearning how to walk.

One of the exciting differences in the hospitals in China Connection Global Healthcare’s Destination HealthCare Network™ is the abundance of nurses and experienced physicians.  They know and live the Chinese phrase “bing ren shi shang di”, which translates to a central focus on each patient.  The focus placed on each individual patient’s emotional and physical well-being by each of the members of the healthcare team is evident in all they do.  They know and practice the principle, that attitude is just as important in treatment as medication, surgery, massage or acupuncture.

This superior, compassionate delivery makes Destination HealthCare™ a source of renewed hope, health, and healing, along with its benefits of premier medical quality, accessibility and affordability.  Please contact us to ask how it can benefit you.

Ruth Lycke, President & CEO

The Importance of Access in Healthcare

Medical patients who look outside their home community for medical care do so for three basic reasons.  They are looking for access to care, affordability, and outstanding care.  These same factors form the three-legged foundation of Destination HealthCare™.  Access to quality medical care is a critical concern for people around the globe. 

Access takes two primary forms, being able to see outstanding doctors and being able to secure the best possible treatments for a particular injury or disease.  For centuries, people have traveled to get the care they needed.  Records about the spas in Bath, Englad date back to about 75BC.  At the turn of the 20th Century, Colorado was home to thousands of medical travelers who found relief in the many TB facilities located there. 

Any discussion of destination healthcare today necessarily includes its relationship to the more broadly used reference “medical tourism.”  Medical tourism is a term coined by the media to describe the practice of travelling outside one’s own country for medical care.  Today, it’s being used by a myriad of people to described the practice of traveling to some exotic location for medical care with a luxury vacation thrown in.  It’s been accompanied by promises of stays in luxury hotels, with some companies even going so far as to talk about “recuperation resorts”, “surgical safaris”, and “cancer cabanas”.  The latter, frankly, gives a laugh as I envision my nurse/server bringing my IV topped with a fruit slice and a tropical flower.

Destination healthcare is medical tourism’s more serious relative, as seen in China Connection Global Healthcare’s focus.  We are a healthcare company whose sole objective is to bring you to the medical care you need, from outstanding doctors, nurses and hospitals, when you need it, and at prices that won’t empty your bank account.  According to a recent study, 94% of Americans are afraid that a major medical incident will result in a personal financial crisis, even with their health insurance.  Some care isn’t available because those who need it don’t have the ability to receive breakthrough new treatments where they are.  Destination healthcare can go a long way to addressing those concerns.

In some countries, access concerns arise because wait times to see a physician can easily reach four to six months.  According to a study by the Fraser Institute, the average wait in Canada between a primary doctor referral to a specialist and the appointment is 18 weeks.  With CCGH’s Destination HealthCare™ solutions, wait times are reduced to whatever time is required for travel.  Your physician will be ready to receive you on arrival. 

Access for others can mean the opportunity to receive life changing care that is not available where the patient lives.  Access to care that can bring healing is the difference between robust, active living and merely existing.    CCGH clients come from nations around the globe because they know the benefits of Integrated Medicine, a combination of Western and Traditional Chinese Medicine, in the treatment of difficult conditions like stroke, brain injury and neurological diseases.  We’ve seen amazing recoveries from seizure disorders after care provided by Destination HealthCare™ providers who treat more seizure-related conditions than any other nation in the world.  As this is being written, our COO’s niece is finishing stem cell therapy, treatment not yet available in the United States.

Surgeons at TEDA Intl. Cardiovascular Hospital

In America, we want to believe that our medical care is the best in the world, and who can fault that desire.  Great medical care is not, however, exclusively an American product.   Nations from around the world have made and contine to make important contributions to medicine.  Remember, the first human heart transplant was in South Africa, the MRI was invented in the United Kingdom, and much of the world’s flu vaccine is manufactured by European companies.  The World Health Organization and the Wall Street Journal each cite TEDA International Cardiovascular Hospital, a member of CCGH’s Destination HealthCare Network™, as one of the top cardiology hospitals in the world.  Ease of global travel makes essential care more accessible than ever before. 

Destination HealthCare™ offers solutions to access issues for people around the world.  With an exclusively contracted network of world-class doctors and hospitals, CCGH has helped hundreds of families find access to the medical care they need.  We’d love to help you too.

Christmas Greetings From China Connection Global Healthcare

"The earth may grow old with its burden of care, but at Christmas it is always young." - Adapted from Phillips Brooks

And the angel said unto them, “Fear not!
For, behold, I bring you tidings of great joy, which shall be to all people.
For unto you is born this day in the city of David
A Savior, which is Christ the Lord.” – St. Luke

 

Christmas is a time of joy and charity. 
On this Christmas,
May you be rich in both.

 

From all of us at
China Connection Global Healthcare

9000 Needles

If you have experienced a stroke or know someone who has, here’s a must see new film.

9000 Needles, an award winning, new film from Bigfoot Entertainment, One In A Row Films and co-executive producers Stephen Nemeth and John Cusack, recounts9000 Needlesthe story of stroke survivor Devin Dearth and what for many is a somewhat unconventional road to recovery.   The film premiered two weeks ago at the Louisville International Film Festival, where it was runner up in the prestigious Audience Award category.   It premiered last week in Los Angeles and appears Sunday, October 17 at The Other Venice Film Festival in Venice, CA.   You can view the trailer through its Facebook fan page at: http://tinyurl.com/yl7zo5s

Stroke affects more than 700,000 people in the US alone each year and is the leading cause of disability in the US.  Stroke recovery and rehab costs can exceed $100,000, so the course of treatment is often limited by health insurance coverage.  Like Devin, many are left to fend for themselves after being told benefits are exhausted or they have gained as much as they need to live somewhat independently for the remainder of their lives.  As Devin and his family learn, there are other options.

In concert with the producers, we can make the film available for private, corporate and community group screenings across the country.  For more information, contact the producers through their Facebook fan page or China Connection Global Healthcare.

Don’t miss this opportunity to share a new hope of recovery for those who can realize it.  Please share this with anyone you know who can benefit.

Destination Healthcare – Part III: If it’s that good, why isn’t everyone doing it?

The first two blogs in this series have generated lots of discussion.  Since Destination HealthCare™, or medical tourism as some call it, remains relatively new to most people, it’s natural for there to be important questions begging to be answered.  A friend recently asked the big picture question, “If destination healthcare is that good, why isn’t everyone doing it?”  The answer surprised him, and it might surprise you too.

In the US, we make destination healthcare decisions all the time, though we rarely call them that.  Destination healthcare is based on the act of traveling outside your home community for accessible, affordable, high quality medical care.  There are excellent medical facilities that attract patients from around the country, including the Mayo Clinic, Cleveland Clinic, MD Anderson Cancer Center, and many more.  While living near Florida’s Atlantic coast, I visited a doctor in Orlando, about a 45 minute drive away, because I could schedule an appointment more quickly than with the local specialist.  A colleague, who this week became a father for the first time, moved across town to be nearer his wife’s doctor and preferred hospital.  Each of these are examples of destination healthcare decisions we make regularly.  With average wait times to see a specialist now exceeding three weeks and out of pocket medical costs for families rising to over $3500 annually, we are making these decisions more frequently than ever before.

His next question went to the heart of the matter, what about international destinations?  Here, the answer holds the same principles:  accessible, affordable, premier quality medical care.  The key difference is in the destination.

Estimates are that over 3/4 million Americans received medical care outside the United States last year, a number that continues to rise rapidly.  Medical procedures cover the full gamut from dental care to heart surgery.  China, Germany, and a few other nations are ahead of the US in stem cell research and treatment, and we are seeing increasing numbers of patients going abroad for these treatments.  The Wusurgery2 Stem Cell Medical Center in Beijing is one of the top treatment facilities in the world today and provides care for international patients daily.  The TEDA International Cardiovascular Hospital is recognized for excellence by the World Health Organization.  With a greater emphasis on outcomes over billed procedures, reduced hospital infection rates, access to premier doctors without extended waits, VIP attention to international patients, and the best in hospitals, international destination healthcare has become an integral part of the global marketplace.

Now more curious, my friend then asked, “So, why aren’t businesses covering destination healthcare in their benefit plans?”  More than any other factor, the answer is because destination healthcare is a new concept for many business executives and small business owners.  The American Medical Association and American College of Surgeons issued policy statements earlier this year, a growing recognition of destination healthcare benefits for individuals and businesses.

For business executives and owners, the increasing costs of health insurance place a serious strain on budgets.  A health plan that cost $800 per employee per month in 2001 now exceeds $1500.  Destination HealthCare™ can slow that growth by reducing the underlying cost of medical claims.  In a recent client evaluation, we found that savings could exceed $1.7 million per 100 cases.  Looking at a single process, stroke rehab expenses can easily exceed $90,000 in the US and patients are frequently on a timetable for recovery, after which coverage ends or is significantly limited. China Connection Global Healthcare is able to deliver stroke rehab and therapy for just over $20,000 with a focus on recovery instead of the number of days consumed.  These kinds of savings can go directly to relieving the financial pressures of rising insurance costs.  You can learn more about the savings at www.chinaconnection.cc/procedures.html.

Easily accessible, premier medical care at affordable costs for individuals and businesses; it is that good and more people are discovering it.  We’d love to help you learn more and become one of them. 

Air France Flight 447

At this hour, Air France Flight 447 from Rio to Paris is missing and presumed lost in the Atlantic.  On board were 228 souls, each of whom leave behind families, friends, neighbors and colleagues.  Not all of us will know someone on the flight, or perhaps even someone who knows someone on the flight.  We will all, however, be reminded that life is transient and that it can disappear in the blink of an eye.

The leaders of China Connection Global Healthcare are people of faith, and we know there there is life eternal that follows this life.  Our prayers and sympathy go out to the families who are touched today by this loss.  May God provide them with comfort and strength in this time of great loss and hold close those who perished who know Him.